Objective:

• Created a new contact and it has not synced to Dropbox
• Sync
• Dropbox
• Client

Environment:

• Clio Manage

Additional Information:

• For further information, please see the following: Dropbox: How to use the Integration 

Answer:

Newly created Contacts will not sync to Dropbox until they have had a Matter created.

After a matter is created, an empty folder will be created within Dropbox and any documents uploaded to the matter's folder in Clio will be reflected in Dropbox as well.