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Why am I Unable to Share the Clio Folder Within Dropbox?

Objective:

  • Error when sharing the Dropbox folder allowing access to the rest of the firm

Environment:

  • Clio Manage
  • Dropbox

Additional Information:

n/a

Answer:

When trying to Share the "Clio" folder with other Users within Dropbox, you may encounter an error due to a shared subfolder within that Clio folder having already been shared with a Dropbox contact/user, and therefore, is causing a permissions conflict when attempting to share the entire "Clio" folder. 

You can tell which folders are "Shared" folders by their icon:

Dropbox shared folder and normal folder

Please unshare any specific subfolders before trying to re-share the root Clio folder with other Dropbox users.

 

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