Issue:
- When filing emails using the Clio for Gmail Google Chrome extension in the new Gmail experience, the communication logs transfer over with inaccurate "to" and/or "from" fields
Environment:
- Clio Manage
- Chrome Extension
Additional Information:
For more information on MailDrop, please visit here.
Cause:
The Google Chrome extension was not built for the new Gmail experience and therefore some issues arrive.
Resolution:
- Log emails to Matters using MailDrop