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How to Reactivate a User in Clio Grow

Objective:

  • Re-add a user to the account

Environment:

  • Clio Grow

Additional Information:

  • n/a

Procedure:

  1. Go to the Settings page
  2. Click on the Manage users tab
  3. Click Reactivate next to the appropriate user’s name
  4. A pop-up is displayed
    1. If you have an available license, click Re-activate user to send an email re-inviting the user to your Clio Grow account
    2. If you have no available licenses, payment information for the new license is displayed. Click Re-activate to process the payment and send an email re-inviting the user to your Clio Grow account.
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