Objective:
- Re-add a user to the account
Environment:
- Clio Grow
Additional Information:
- If attempting to reactivate the account (sole user), then please contact Customer Support.
Procedure:
- Go to Settings
- Click on the Account tab
- Click Reactivate next to the user’s name
- A pop-up is displayed
- If you have an available license, click Re-activate user.
- If you have no available licenses, payment information for the new license is displayed. Click Re-activate to process the payment.
*Former Lexicata users may have to contact Clio Support at 1-888-858-2546 x2, via the Live Chat function in Clio or at support@clio.com in order to add additional licenses.