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Why Am I Being Prompted to Update My Clio Chrome Extension Even Though I Already Have?

Objective:

  • Chrome Extension update prompt persists

Environment:

  • Clio Web App
  • Gmail

Additional Information:

You will be forced to the New Gmail on Oct. 8th, 2018

Answer:

If you are not currently using the New Gmail, you will continue to receive the same prompt to update the Add-In until you move to the new version of Gmail. This prompt will persist even after updating the Add-In if you remain in the old version of Gmail.

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