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Why Can't I Delete Contacts?

Issue:

  • I can't delete Contacts

Environment:

  • Clio Web App

Additional Information:

-

Cause:

Only Administrator users are allowed to use the bulk deletion tools on the Contacts page. This protection was put in place at the request of our customers who wanted to ensure actions with this level of impact were appropriately limited within the firm.

Resolution:

  1. Click on the name of the Contact
  2. Click the Delete button in the top right for that specific Contact

 

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