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Why Are My Matters Not Assigned Sequential Client Numbers?

Objective:

  • Why are Client Numbers being skipped? 

Environment:

  • Clio Web App

Additional Information:

Can I Change the Client Number That's Used in Matter Numbering?

Answer:

The Client Number component in Matter Numbering pulls from a number that is assigned to each Contact when they are added to Clio. If a Contact does not have a Matter, their number will be skipped. 

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