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Why are Some of my Contacts Showing a Green Client Icon and Some are Not?

Objective:

  • To determine why some Clients show a green Client icon, while other Clients show only their name.

Environment:

  • Clio Web App

Additional Information:

n/a

Answer:

Contacts that have a Matter associated with them will display a green Client icon. Contacts that do not have a Matter associated with them will not show a green Client icon. 

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