San Diego’s got 2020 vision. Get your pass to the Clio Cloud Conference, October 15-16, 2020, at Year End prices!

Why are Some of my Contacts Showing a Green Client Icon and Some are Not?


  • To determine why some Clients show a green Client icon, while other Clients show only their name.


  • Clio Web App

Additional Information:



Contacts that have a Matter associated with them will display a green Client icon. Contacts that do not have a Matter associated with them will not show a green Client icon. 

Was this article helpful?
This information is confusing or wrong
This isn't the information that I was looking for
I don't like this functionality