I've Installed the Clio Gmail Add-on, But It Does Not Appear On My Sidebar

Issue:

  • I've installed Clio's Gmail Add-on, but it's not appearing on my sidebar
  • The Gmail Add-on is installed, but I can't access it
  • Gmail add-on is not showing.

Environment:

  • Gmail
  • G Suite Marketplace

Additional Information:

In order to make these changes, you will have to be a G Suite Admin.

Cause:

When registering a G Suite domain, there are a handful of settings that do not allow for third party Marketplace applications to be installed in Gmail.

Resolution:

  1. Go to: admin.google.com
  2. Click on Apps
  3. Click Marketplace Apps
  4. Go to Settings for Marketplace Apps
  5. Select Manage Access to Apps
  6. Under Allow Install, select Allow Users to Install Any Application From The G Suite Marketplace
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