- "Error: The following contact has an invalid email address: <email>" error when recipient has two enabled Clio Connect users associated to the same full account
- Clio Manage
- Clio Connect
For information on How to Fix Multiple Contacts with the Same Email Address, click here.
This error can also be an indication there is an issue with the email domain associated with the Clio Connect User's email address.
Not yet diagnosed
Contact Clio Support and request that support manually disable one of the two Clio Connect users associated to that email address.