The 2020 Legal Trends Report is now available. Get the latest insights here.

Why is my Early Payment Discount not Applying to the Bill?

Objective:

  • Early Payment Discount not working 
  • My Early Payment Discount is missing
  • I added an Early Payment Discount but it is not showing
  • I can't apply my Early Payment Discount.

Environment:

  • Clio Manage

Additional Information:

n/a

Answer:

If the Early Payment Discount is not applying when you enter in the payment, it is because the payment is being applied outside of the date range of the early payment discount. Please note that backdating the payment outside of the early payment discount date range will still not apply the discount. 

Was this article helpful?
This information is confusing or wrong
This isn't the information that I was looking for
I don't like this functionality