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Unable to Sync Clio Grow Contacts with MailChimp

Issue:

  • MailChimp sync not working

Environment:

  • Clio Grow

Additional Information:

Note that only Person type Contacts will sync to MailChimp. Companies will not sync.

Cause:

Too many additional fields or didn't allow syncing over contacts when first connecting the integration. 

Resolution:

  • Verify that you have linked your Grow account to a specific MailChimp list (see here)
  • Verify that the"Add all existing contacts with these settings to this list" checkbox is clicked when linking your Grow account to a MailChimp list. 
  • Verify that all required merge fields settings are set on your MailChimp list (First Name, Last Name, Email)
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