Issue: Logo Image in Letterhead Does not Display on Documents in Clio Grow
- Why is there a black box in place of the logo?
- It is optimized in a format not compatible with Clio Grow as Clio Grow is optimized for .png and .jpg image formats.
- It's not cropped properly
- It has area space around it
- Confirm that its a .png or a .jpg image.
- Remove the logo
- Re-upload it but make sure it is cropped and has no area space around it.