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Clio for Co-Counsel was formerly called Clio Connect. (North American accounts only)
It remains Clio Connect for EMEA customers.
If you are looking for support articles on our enhanced client portal, Clio for Clients, access them here.

Internal messages were formerly called secure messages. (North American accounts only)
It remains Secure Messages for EMEA customers.

Does the Clio for Co-Counsel / Clio Connect Email Link Have an Expiry?

February 07, 2022 10:26

Objective:

Will the Shared Clio for Co-Counsel / Clio Connect email link expire
How Long is the Clio for Co-Counsel / Clio ConnectEmail Link Good For When Sharing Something?

Environment:

Clio Manage
Clio for Co-Counsel
Clio Connect

Additional Information:

Do note, that if the link does not work, then it was most likely withdrawn by the sharer or the link has expired. If this is the case, it will have to be re-shared. If you are a client, please reach out to your lawyer directly to have them re-share the material.

Answer:

Yes, after 7 days the link will expire. You will need to unshare and reshare the item once the link expires. For more see: Clio for Co-Counsel / Clio Connect Link Has Expired, How Do I Resend It?