Error Message: "Device Isn't Compatible with this Version" When Downloading the Clio App from the App Store / Play Store

Issue:

• Unable to download the Clio App from the Google Play Store
• Can't download the Clio Application from the iOS store
• What OS version of Android/iOS do I need to use Clio's mobile app

Environment:

• Android App
• iOS App

Additional Information:

na

Cause:

Your mobile device isn't compatible with the Clio app. You must have iOS 10.3 / Android OS 8.0 or higher.

Resolution:

1. Upgrade your device to the newest version of iOS / Android.