Issue:

• "Something went wrong when executing the Add-on"

Environment:

• Gmail Add-on
• Gmail

Additional Information:

Some emails cannot be filed with the Gmail add-in. As this is related to a known Google issue we are unable to resolve this issue at this time. 

Cause:

This is a known Google issue involving Add-Ons in Gmail (see here).

Google identifies some emails that it believes are suspicious. When an email is deemed suspicious, Google prevents all Add-Ons from completing actions using it. 

Workaround:

• Forward the email to yourself, then file the forwarded email (since your email address is the sender, Google deems it to be not suspicious)
• Use Clio's Maildrop feature (see here)