Unable to Open XLSX Document With Excel 2008 Version

Issue:

• Error when opening xlsx document

Environment:

• Clio Manage
• Excel

Additional Information:

• The difference between an xls and xlsx document is:
  • • xls - Older (pre-2007)
    • xlsx - Newer (2007 and on)

Cause:

• The 2008 Excel Version does not fully support xlsx documents. 

Resolution:

1. Update Excel Version
2. Try downloading document as xls document