Issue:
- Error when opening xlsx document
Environment:
- Clio Manage
- Excel
Additional Information:
- The difference between an xls and xlsx document is:
-
- xls - Older (pre-2007)
- xlsx - Newer (2007 and on)
-
Cause:
- The 2008 Excel Version does not fully support xlsx documents.
Resolution:
- Update Excel Version
- Try downloading document as xls document