Issue:
- Created a full paid account by accident
Environment:
- Clio Manage
Additional Information:
- If you're unable to cancel your accoount, please contact Clio Support at 1-888-858-2546 x2.
Resolution:
You will need to cancel the account that was created. Please follow the steps below:
- Navigate to the Settings panel (gear icon)
- Click Account and Payment Info
- Click Close Account
- Fill in all of the required fields
- If directed, please call ouu phone support for verification
- Click Permanently Close Account