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Formatting of Document Previews Appears Incorrect in Clio Grow

Issue:

  • Line spacing or other formatting appears incorrect when generating PDF preview of document in Clio Grow

Environment:

  • Clio Grow

Additional Information:

  • n/a

Cause:

If text is copied from another source and pasted into the text editor, there may be some minor formatting that gets copied in. It will not be an exact 1:1 copy.

Resolution:

  1. Before pasting text into the document editor, paste the text into Notepad (Windows) or Notes (macOS) to remove any copied formatting
  2. Copy the (now plain) text from Notepad/Notes
  3. Paste it into the Grow text editor
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