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Journal Entry For a Payment Appears in Quickbooks Online Without a Client


  • Payment in QBO looks incomplete or not all details showing


  • Clio Manage
  • Quickbooks Online

Additional Information:

  • To resolve a sync conflict with Quickbooks Online, see here.
  • For a full list of Quickbooks Online error messages and troubleshooting steps, see here


When a Bill's Client is not currently syncing to Quickbooks Online, Clio does not include the Clients name in the Payee field of the Journal Entry will be blank.



  1. In Quickbooks Online click the Journal Entry
  2. In the Payee Field select the Client
  3. Click Save


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