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OneDrive Setup Error: "sorry, but we're having trouble signing you in"

Issue:

  • OneDrive Setup Error: "sorry, but we're having trouble signing you in"

Environment:

  • Clio Manage
  • Microsoft OneDrive

Additional Information:

n/a

Cause:

The user does not have correct Office 365 subscription

Resolution:

They will need to upgrade to Office 365 Business Standard.

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