Objective:
- Customize the conversion rate in Clio Grow
- Change how the conversion rate is calculated in Clio Grow
- Exclude matter statuses from conversion rate
Environment:
- Clio Grow
Additional Information:
Conversion rates are displayed in the reporting tool which is only accessible to users with Admin permissions on the account.
Answer:
Not for the time being. The conversion rate is calculated by dividing the number of hired matters by the total number of matters added during that timeframe.