Objective:
- Reconcile payments entered twice into QuickBooks Online due to conflicting syncs (i.e. Clio sync & bank account sync)
Environment:
- Clio Manage
- QuickBooks Online
Additional Information:
- QuickBooks Online does not recognize and merge duplicate entries.
Answer:
Choose one of the synced payments and apply it to the synced bill. Delete the other synced payment(s) from QuickBooks Online.