Objective:

• Reconcile payments entered twice into QuickBooks Online due to conflicting syncs (i.e. Clio sync & bank account sync)

Environment:

• Clio Manage
• QuickBooks Online

Additional Information:

• QuickBooks Online does not recognize and merge duplicate entries. 

Answer:

Choose one of the synced payments and apply it to the synced bill. Delete the other synced payment(s) from QuickBooks Online.