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Clio Payment Confirmation Email to the Firm Shows [Unknown] Text Beside Logo


  • Large [Unknown] text at the top of Payment emails


  • Clio Manage

Additional Information:



Your Firm name hasn't been included in Clio


  1. Navigate to Settings in the navigation bar
  2. Click Account and Payment Info
  3. Update the name in the Firm name field
  4. Scroll to the bottom of the page
  5. Click Save New Information


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