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Quick Timer Takes Longer Than Expected To Stop

Issue:

  • When I stop a timer, it loads for a while
  • Timer freezes when I click it

Environment:

  • Clio Manage
  • CovenantEyes

Additional Information:

This is known to occur with the following programs (other programs may also experience this):

Cause:

  • Some content blockers, such as ad blockers or firewalls can interfere with Clio's timer.

Resolution:

Either:

  1. Add the clio.com domain to your program's whitelist (the process to do this is unique for each program) OR
  2. Disable the program.

 

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