Objective:

• Document Automation is causing weird rich text formatting 

Environment:

• Clio Manage

Additional Information:

• n/a

Answer:

You can strip the text of inherent formatting by creating a new Word Document and performing the steps below:

• Copy the text as usual with Command+C
• Paste the copied text and match current style by using Command+Option+Shift+V

The new document will now be stripped of any formatting. You can format the Document how you would like and upload the new template into Clio.