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Error: 'Unlicensed Copy of the Froala Editor. Use it Legally by Purchasing a License' When Accessing Forms in Clio Grow

Issue:

  • Error when trying to access Forms page in Clio Grow

Environment:

  • Clio Grow

Additional Information:

  • If you have Clio Grow bookmarked in your browser, ensure you do not use it. Likely, the bookmarked URL is outdated

Cause:

  • You are accessing the incorrect domain

Resolution:

  1. Log out of your Clio Grow account
  2. Go to grow.clio.com (NA) Go to eu.grow.clio.com (EU) (ensure this is the correct URL)
  3. Log back in using Clio Grow login credentials

 

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