Issue:
- How come I can't get on live chat?
- Why is chat offline?
- Why can't I chat into Support?
Environment:
- Clio Manage
Additional Information:
- Try using chat again between 5:00 am and 11:59 pm (PST), Monday-Friday
- Clear your browser cache
Cause:
In an effort to provide answers to common questions faster, we have introduced the Help Center into our Chat application. This way, answers are available at the click of a button. Should the question require additional support, the Live Chat button in the lower right-hand corner of the window will connect you to a Support Agent.