Objective:

• When looking at activities for a "flat rate" matter why does it show the words "flat rate" in the "hours" column and not the "rate" column instead? 
• Flat Rate Matter Activity under the Hours Column

Environment:

• Clio Manage

Additional Information:

Flat Rate Entries are assigned a quantity of 1 when billing or metrics calculations are needed: Are Flat Rate Time Entries Included in the Quantity Total on Bills? 

Answer:

The logic here is that flat rate entries (whether a Matter flat rate or additional flat rate Activities added through Activity Categories) don’t really have “time” or duration associated with them. There is a rate or dollar figure set, but not time, in the same way there is with regular hourly entries.