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Can I Specify the Time of Day That a Communication was Received at?

Objective:

  • Choose date and time communication was received
  • Update when a phone call was received
  • Edit time when email was logged
  • Edit the time of a communication
  • Edit date and time of a Secure Message

Environment:

  • Clio Manage

Additional Information:

  • If you would like to add your vote to a feature request, feel free to call or chat in.

Answer:

  1. Phone
    • You can edit the date by clicking the Edit button beside the phone log under the "Actions" column.
  2. Email
    • You can edit the date and time by clicking the Edit button beside the email log under the "Actions" column. Please note this will only change the date the email was logged to Clio and not the actual email date. 
  3. Secure Message
    • It is not possible to edit the date or time of a secure message
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