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Why Is Clio Grow's Intake Form Templates Taking So Long To Load

Objective:

  • Clio Grow's Intake Form Templates are Slow Loading

Environment:

  • Clio Grow

Additional Information:

Workaround:

- Reduce the number of "followup questions" you have.

- Split the Form into two pieces.

We are looking at ways of improving the speed and capacity of Intake Form Templates. If you would like to add your vote to this you can call or chat into Clio Support.

If your form fails to load, please contact Clio Support for further assistance.

Answer:

There are multiple reasons that Intake Form Templates would take a while to load:

  1. The more questions you have, the longer it will take
  2. "Followup Questions" takes the Form longer to load than normal questions and will have a large impact
  3. Connecting questions to Clio's Custom Fields
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