Collect eCheck and card payments directly through Clio. Find out how.

Why Is My Page Continuously Loading When Trying to up Prepare a PDF Document with "Upload Pdf from Computer" Selected?

Objective:

  • Unable to prepare a document when "Upload PDF from Computer" is selected
  • Why can't I prepare a document when "Upload PDF from Computer" is selected

Environment:

  • Clio Grow

Additional Information:

n/a

Answer:

This may appear to be an issue with the type of PDF file uploaded. If you experience this issue, please contact Clio Support at 1-888-858-2546 ext. 2. 

Was this article helpful?
This information is confusing or wrong
This isn't the information that I was looking for
I don't like this functionality