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Why Are My Time Entries Duplicating When I Click 'Play' Button on an Existing Entry?

Objective:

  • Why is Clio creating a separate Time Entry when I continue the Timer on an existing one?
  • Clio creates a new time entry when I click play on timer for an existing time entry instead of adding time to the original entry.

Environment:

  • Clio Manage

Answer:

If you click play on an existing Time Entry from a different date, Clio will create it as a new separate Time Entry due to the fact that they were created on separate days for accuracy in time keeping purposes.

 

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