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Will Unused Email Invitations or Password Updates Expire?

Objective:

  • Will emails expire?
  • Will password expiry or reset email expire?
  • Will user invitations expire?

Environment:

  • Clio Manage

Additional Information:

  • In the case that you still need the user invitation, email update, or password reset, you can resend another email.
  • The expired page will look like this:Screen_Shot_2019-01-30_at_8.52.25_AM.png

Answer:

  • Email change requests expire after 7 days
  • User invitations (new user on an existing account) expire after 30 days
  • Password reset emails expire after 2 hours

 

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