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How do I Remove an Unused License in Clio Grow?

Objective:

  • Avoid payment for a license that I'm not using
  • Remove a license for someone who's left the firm
  • Remove Grow license
  • Deactivate Grow license
  • Cancel a Grow license
  • Remove a user license

Environment:

  • Clio Grow

Additional Information:

  • If you are a Grow user that was migrated from Lexicata, please contact Clio Support for assistance with removing the license.

Procedure:

  1. Go to the Settings page
  2. Click on the Account tab
  3. Click Administer Licenses
  4. Click Remove License
  5. Select how many licenses you would like to remove
  6. Click Remove licenses
  7. A pop-up is displayed asking for confirmation of the license removal. Click Remove license.
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