Objective:
- Avoid payment for a license that I'm not using
- Remove a license for someone who's left the firm
- Remove Grow license
- Deactivate Grow license
- Cancel a Grow license
- Remove a user license
Environment:
- Clio Grow
Additional Information:
- If you are a Grow user that was migrated from Lexicata, please contact Clio Support for assistance with removing the license.
Procedure:
- Go to the Settings page
- Click on the Account tab
- Click Administer Licenses
- Click Remove License
- Select how many licenses you would like to remove
- Click Remove licenses
- A pop-up is displayed asking for confirmation of the license removal. Click Remove license.