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Default Matter Status in Quick Intake Form Stayed on Newly Added Matter Status in Lexicata

Issue:

  • Why did matter status, instead of showing as Newly Added/Info Drip, showed as the newly created matter status when creating Quick Intake form?

Environment:

  • Clio Grow

Additional Information:

Delete and re-add the matter status

Cause:

Unknown

Resolution

  1. Go to Settings
  2. Click on Matters
  3. Click on Delete by the new Matter Status that you added before
  4. Click on New Matter Status to add the same status as before
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