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How Do I Disable the Formatting on Contact Phone Numbers in Clio Grow?

Objective:

  • Stop Grow from putting parenthesis and dashes in my phone numbers
  • Can't enter US Phone Numbers without adding a one first
  • Phone Number looks wrong when entering a Contact from Google auto suggestions
  • How to stop Clio automatically adding +1 on phone numbers
  • Remove country code on Quick Intake form

Environment:

  • Clio Grow

Additional Information:

When a Contact is entered using an autocomplete, such as Google Chrome's, the formatting of entered phone numbers does not include the leading "1".

To work around this, you can manually add the "1" at the front of the phone number before saving the Contact, or disable the formatting option. To do so:

Procedure:

  1. Click on Settings
  2. Click on Contacts
  3. Deselect the "Enable automatic phone number formatting" checkbox
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