"Did you mean to switch apps?" Popup Appears in Microsoft Edge Whenever Using Clio Launcher

Issue:

  • Popup always appears when clicking on Clio Launcher when using MS Edge

Environment:

  • Clio Manage
  • Microsoft Edge

Additional Information:

Screen_Shot_2019-03-01_at_1.47.41_PM.png_2019-03-07_16-16-44.png

Cause:

This popup is created by Microsoft as a security precaution to inform you whenever you are switching to another application.

This is useful, in that it can warn its users that they are switching applications when they did not intend to, however it requires that "Yes" be clicked each time you open a Document using Launcher. 

Resolution:

Use a different web browser. While there are online resources available to circumvent this limitation, they are technically demanding and have not been confirmed by Clio's technical team. 

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