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Issue: URL at bottom of Secure Payment Link doesn't link to my website

Issue:

  • Secure Payment Link firm URL link does not navigate to firm when firm URL does include the protocol (http)

Environment:

  • Clio Web App

Additional Information:

If the URL is added as simply "www.FirmURL.com", it will appear properly, but link to "https://app.clio.com/link/www.firmurl.com"

Cause:

Not yet diagnosed

Workaround:

Add the "http://" to the Firm URL under Settings in Clio

 
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