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Error 16 When Exporting Into Quickbooks Desktop

Issue:

  • Why is my Quickbooks Desktop showing me Error 16?

Environment:

  • Clio Manage
  • Quickbooks Desktop

Additional Information:

  • n/a

Cause:

Quickbooks Desktop displays Error 16 when adding symbols such as quotation marks or dashes within the line item description.

Resolution:

Edit the line item description within the bill/invoice in Clio to not have any symbols, and then Export again to QuickBooks Desktop. The issue should be resolved. 

 

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