Issue:

• Getting un-descriptive error, "Sorry, there was an error while sending your message" when a Co-Counsel sends a Client a secure message without selecting the Client's Matter

Environment:

• Clio Manage

Additional Information:

n/a 

Cause:

The Client's Matter was not selected in the "Send Secure Message" pop-up before clicking "Send Message".

Workaround:

1. Close the "Send Secure Message" pop-up if it is still open
2. Click Add 
3. Select the Client's Matter
4. Enter a Subject and Body
5. Click Send Message