Learn from the best and brightest in legal, technology, and beyond! Join us at the 2019 Clio Cloud Conference — San Diego | October 21-22, 2019.

"Something Went Wrong" Error Message when trying to Upload a Document to Clio Manage from a ZIP Folder

Issue:

  • When you attempt to upload a file into Clio from within a ZIP folder, it will fail and you will receive the "Something Went Wrong" error message.

Environment:

  • Clio Manage

Additional Information:

n/a

Cause:

Uploading from a ZIP folder will cause this error message.

Resolution:

  1. Extract the files from the ZIP folder (as per the instructions here)
  2. Upload the extracted files to Clio

 

Was this article helpful?
This information is confusing or wrong
This isn't the information that I was looking for
I don't like this functionality