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"Something Went Wrong" Error Message when trying to Upload a Document to Clio Manage from a ZIP Folder

Issue:

  • When you attempt to upload a file into Clio from within a ZIP folder, it will fail and you will receive the "Something Went Wrong" error message.

Environment:

  • Clio Manage

Additional Information:

n/a

Cause:

Uploading from a ZIP folder will cause this error message.

Resolution:

  1. Extract the files from the ZIP folder (as per the instructions here)
  2. Upload the extracted files to Clio

 

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