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Can I Invite Users to set up Two Factor Authentication on my Account?

Objective:

  • See which user's have Two Factor Authentication Enabled?
  • Can I request that users enable multi-factor authentication?
  • Require Two Factor Authentication. 

Environment:

  • Clio Manage

Additional Information:

  • Manage Administrators can visit the Settings/Security page (US region, CA region, EU region) and select the 'Firm Security' tab to see the Two Factor Authentication status of active users at their firm. 

Answer:

Administrators can choose to invite specific users to enable Two Factor Authentication:

  • Go to Settings
  • Click Security
  • Click the Firm Security subtab
  • Click 'invite to enable 2FA' beside each user

This will send the user an email requesting that Two Factor Authentication be turned on, with instructions they can follow. 

Note: The user will not be required to enable 2FA. 

 

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