Issue:
- Wrong co-counsel rate populating in activities
- Co-counsel billing rate
- The incorrect billing rate applied to Time Entries
Environment:
- Clio Manage
Additional Information:
n/a
Cause:
Client Rate replaces the Co-Counsel Rate. Solution: remove client rate.
Resolution:
- Open the Contact of the Matter
- Click Edit contact at the top right
- Scroll down to Billing preferences
- Under Hourly billing, click on the Remove link beside the hourly rate
- Click Save Matter