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Why is My Reset Password Link Not Underlined in Blue/Hyperlinked?

Issue:

  • What to do when the reset password link is showing as text, without the blue underlining.

Environment:

  • Email

Additional Information:

n/a

Cause:

Unknown

Resolution:

  1. Highlight and copy the text of the reset password link 
  2. Paste it into a new tab in your internet browser
  3. Press Enter

 

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