Objective:

• Error When Editing Clio for Co-Counsel / Clio Connect Email

Environment:

• Clio Manage
• Clio for Co-Counsel
• Clio Connect

Additional Information:

For a list of scenarios involving changing emails for Clio for Co-Counsel / Clio Connect see here: Clio for Co-Counsel / Clio Connect: Changing Email

Procedure:

Firm

• • It's possible that another Contact in your Clio account has already been set up as a Clio for Co-Counsel / Clio Connect email. If this is the case, you can free that email up for re-use by:
    
    • Deleting the original Contact that's associated to that "Clio for Co-Counsel / Clio Connect email" 
  • Note that anything shared with the original Contact will need to be re-shared. 

Clio for Co-Counsel / Clio Connect User

1. 1. Log into your Clio for Co-Counsel / Clio Connect account that is currently using the email you wish to change
   2. Change your email
   3. Log into your Clio for Co-Counsel / Clio Connect account that whose email you wish to change
   4. Change your email.