Objective:
- Change my credit card information
- Credit card update
- Update my credit card in Grow.
Environment:
- Clio Grow
Additional Information:
There are different processes for this depending on if you have Clio Suite, or if you have Clio Grow only.
Note: If you have been notified to update your payment information due to a payment processing issue, your account will be temporarily suspended if this issue is not rectified within 9 days of the initial payment error.
Note: Grow and Lexicata have different settings when it comes to Billing. For instructions on updating the payment info for Lexicata, please click here.
Procedure:
If you have the Clio Suite
- In Clio Grow, click on the Settings
- Click Payment info
- Click Update card in Clio Manage
- Enter your new payment information
- Click Save
If you have Clio Grow only
- In Clio Grow, go to the Settings
- Click Payment info
- Enter your payment information
- Click Update card info