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Unable to Stop Greyed Out Timer in a Time Entry

Issue:

  • Cannot pause a greyed out timer in an activity of a matter

Environment:

  • Clio Manage

Additional Information:

n/a

Cause:

Main timer on the top right corner (by the Create new button) is running.

Resolution:

  1. Close the time entry
  2. Click on the running timer on the top right hand side (by the Create new button) - this should pause the timer
  3. Re-open the time entry - the timer should be paused now

 

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