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Why are Time Entries Entered by my Co-Counsel Showing with my Billing Rate?

Objective:

  • Clio Connect Rate
  • Co counsel rate is wrong

Environment:

  • Clio Manage

Additional Information:

  • A co-counsel user is technically a user (one with restricted permissions), and therefore would be a member of the "Everyone" Group.

Answer:

The matter that was shared has a custom rate with a group of "Everyone" 

To resolve this: remove the custom rate on the matter. 

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