- Why am I getting an error: "This account cannot be deleted because it is mapped to a Clio Payments merchant account. Remove the mapping and try again." when trying to remove an Operating/Trust account in Clio?
- Clio Manage
LawPay account is linked to the bank account in the edit page of the bank account.
- Click the Accounts tab on the left
- Click Edit beside the bank account you want to remove
- Scroll to the bottom
- Under the LawPay Account dropdown select None
- Click Update Bank Account
- Click the arrow beside the Edit button of the bank account
- Click Delete